How to Prepare Character References Properly

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Mona Elbaba

Mona El Baba is the Founder and Principal Solicitor of El Baba Lawyers. A senior lawyer and advocate with over ten years of criminal, children, family, corporate, commercial and civil law experience.

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When a court is deciding what to make of a person, a poorly written reference can do more harm than good. We have seen well-meaning friends and relatives hand over glowing letters that say plenty about loyalty and very little about what actually matters. If you want to know how to prepare character references that carry weight, the starting point is simple – relevance, honesty and proper form matter far more than praise.

Character references are often used in criminal and traffic matters, especially where a person is asking the court to consider their background, conduct and standing in the community. They are not magic documents. They will not erase a charge or excuse serious conduct. What they can do is help the magistrate or judge see the person before the court as a whole person, not just a case number or a police fact sheet.

Why character references matter in court

A strong reference can support submissions about good character, remorse, insight and the likely impact of a conviction or penalty. In the right case, that can make a real difference to sentence, penalty or the court’s overall impression of the person.

But courts read these letters critically. If a reference sounds exaggerated, misinformed or obviously drafted to flatter, its value drops quickly. Worse, if the referee has not been told about the charges, the court may treat the letter as unreliable. That is why learning how to prepare character references properly is not just an exercise in presentation. It is part of building a credible case.

Who should write a character reference

The best referee is someone who knows the person well, has known them for a reasonable period, and can speak from direct experience. That might be an employer, colleague, coach, teacher, family friend, community leader or long-term family member. The right choice depends on the case.

For example, if the issue before the court involves driving, a referee who can speak about the person’s responsibility, work commitments and need for a licence may be useful. If the matter concerns an isolated act that is out of character, someone who has known the person for years and can speak credibly about their usual behaviour may carry more weight.

What matters is not status alone. A reference from a doctor, business owner or local figure is not automatically stronger than one from an ordinary person. The court wants substance. If the referee barely knows the person, their professional title will not save the letter.

Who should not write one

Some referees are less helpful than others. A current co-accused or anyone directly involved in the offending is usually a poor choice. Someone who is clearly hostile to the police or the legal process can also weaken the impression the reference creates.

Close family members are not always ruled out, but they may be seen as less independent. That does not mean they are useless. It means they should be used carefully, often alongside more objective referees.

How to prepare character references the right way

A proper character reference should be addressed to the court, usually as “To the Sentencing Magistrate” or “To the Presiding Judge”, depending on where the matter is being heard. It should be dated and signed, and it should include the referee’s full name, occupation and contact details.

The referee should state how they know the person and for how long. This gives the court context. A letter that says, “I have known James for eight years through work, where I have supervised him directly,” is immediately more useful than, “James is a great bloke.”

The referee must also confirm that they know what the person has been charged with, or what offence they are before the court for. This is one of the most important parts. If the referee does not show awareness of the actual allegations, the court may assume they are speaking without full knowledge.

The reference should then explain the person’s character in practical, observable terms. General statements such as “she is kind” or “he is respectful” are not enough on their own. Better references give examples: reliability at work, caring for family members, volunteering, consistency over time, or a previously clean record. Concrete examples make the letter more persuasive.

Where appropriate, the referee can also speak about remorse, rehabilitation or insight. But this must be done carefully. If the person denies the allegation, the reference should not wrongly state that they are remorseful for conduct they do not admit. If the person has accepted responsibility, then a referee may say they have seen genuine regret, steps taken to address the issue, or changes in behaviour since the offence.

What a good reference should include

A useful character reference usually covers five things. It identifies the referee, explains the relationship, confirms knowledge of the offence, gives specific observations about the person’s character, and if relevant, comments on the likely effect of a penalty.

That final point can matter in traffic and criminal cases. If a person is at risk of losing their licence and that would affect employment, caring duties or family stability, a referee who genuinely knows those circumstances may mention them. The key word is genuinely. Courts can spot rehearsed hardship claims very quickly.

What to leave out

A character reference should not argue the law. It should not tell the court what sentence to impose. It should not attack the complainant, criticise police, or minimise the seriousness of the offence in a way that shows no insight.

It should also avoid overstatement. Saying someone is “the most honest person I have ever known” after they have pleaded guilty to a dishonesty offence is not helpful unless the context is explained with care. A better approach is measured and truthful. Courts respond better to balanced evidence than to emotional exaggeration.

Referees should also avoid commenting on facts they do not know firsthand. If they were not present, they should not pretend to know exactly what happened. Their role is to speak about character, not to become a witness to disputed events.

Form and presentation still count

Even the strongest content can lose force if the letter is sloppy. A reference should be typed where possible, set out clearly, and free from spelling mistakes and casual language. It should be signed and dated close to the court date so it appears current.

If the matter is serious, the referee should expect that the letter may be read closely in open court. That means they should be comfortable standing by every sentence. If they are not prepared to do that, the reference should be revised or not used.

Common mistakes that weaken character references

One of the most common problems is using a template that sounds generic. Courts read many references. They can tell when a letter has been copied, padded or written without real thought.

Another mistake is failing to disclose the charge. A reference that praises a person’s character but says nothing about the offence can look naïve or evasive. The same goes for references that focus only on hardship to the person and ignore the seriousness of what brought them to court.

There is also a balance to strike between support and credibility. A letter that admits the offence is serious, acknowledges that the person has learnt from it, and still explains why they remain a person of good character is often far stronger than one that pretends nothing serious happened.

Should the person write the reference themselves?

Sometimes a referee asks for help with wording. That is understandable, particularly where they are anxious about court formality. But there is a difference between guidance and ghost-writing.

A lawyer can help ensure the letter covers the right points and avoids obvious mistakes. What should remain genuine is the referee’s own view. If every reference sounds identical, the court may question whether they reflect real, independent opinions. At El Baba Lawyers, that is why the focus is not on dressing up a case. It is on presenting truthful material that stands up when tested.

Timing and strategy matter

Not every case needs the same number of references. In some matters, two or three strong references are better than ten repetitive ones. Quality usually beats quantity.

The timing also matters. References should be prepared early enough to be checked for accuracy and relevance before the hearing. Leaving them until the night before court often leads to rushed letters that miss essential points or include avoidable errors.

If you are facing court, the smartest approach is to think of character references as part of a broader sentencing strategy, not a last-minute favour from friends. The court wants to see who you are, whether you understand the seriousness of the matter, and whether the material put forward can be trusted. A careful, honest reference can help do exactly that.

A good character reference will not shout for attention. It will do something more valuable – give the court a clear, credible reason to see the person behind the allegation.

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